PS - Pinnacle Suite

Bedroom with 1 king-size bed, oversize whirlpool bath & shower & additional shower stall, living room, dining room, dressing room, private verandah with whirlpool, pantry, 1 sofa bed for 2 persons, microwave, refrigerator, guest toilet, private stereo system, floor-to-ceiling windows. Approximately 1,150 sq. ft. including verandah. Include all the suite amenities, plus: In-suite coffee and espresso machine Bose® SoundDock® Expanded line of Elemis bath amenities Complimentary mimosas with in-suite breakfast Premium duvet, and soft, cotton bathrobes and slippers Neptune Lounge: A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and wi-fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.

SA - Neptune Suite

2 lower beds convertible to 1 king-size bed, bathroom with dual sink vanity, full-size whirlpool bath, shower and additional shower stall, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, floor-to-ceiling windows. Approximately 500–712 sq. ft. including verandah. Suite amenities include: In-suite coffee and espresso machine Bose® SoundDock® Expanded line of Elemis bath amenities Complimentary mimosas with in-suite breakfast Premium duvet, and soft, cotton bathrobes and slippers Use of the exclusive Neptune Lounge and personal concierge service Complimentary laundry, pressing and dry cleaning throughout your cruise Complimentary sparkling wine served in the Neptune Lounge upon embarkation Complimentary bottled water provided in suite at embarkation Gorgeous corsages and boutonnieres for the first formal night Cold hors d’oeuvres served before dinner each evening on request Binoculars and umbrellas for your use on the cruise Cocktail party with ship’s officers Priority boarding for tendered ports of call Special disembarkation service Priority dining and seating requests Exclusive daily breakfast service High tea service in suite on request Elegant wooden clothing brush, lint remover and shoehorn for keeping clothing immaculate Fragrant bath salts and exfoliating loofah mitt for an invigorating shower experience Neptune Lounge: A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and wi-fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.

SB - Neptune Suite

2 lower beds convertible to 1 king-size bed, bathroom with dual sink vanity, full-size whirlpool bath, shower and additional shower stall, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, floor-to-ceiling windows. Approximately 500–712 sq. ft. including verandah. Suite amenities include: In-suite coffee and espresso machine Bose® SoundDock® Expanded line of Elemis bath amenities Complimentary mimosas with in-suite breakfast Premium duvet, and soft, cotton bathrobes and slippers Use of the exclusive Neptune Lounge and personal concierge service Complimentary laundry, pressing and dry cleaning throughout your cruise Complimentary sparkling wine served in the Neptune Lounge upon embarkation Complimentary bottled water provided in suite at embarkation Gorgeous corsages and boutonnieres for the first formal night Cold hors d’oeuvres served before dinner each evening on request Binoculars and umbrellas for your use on the cruise Cocktail party with ship’s officers Priority boarding for tendered ports of call Special disembarkation service Priority dining and seating requests Exclusive daily breakfast service High tea service in suite on request Elegant wooden clothing brush, lint remover and shoehorn for keeping clothing immaculate Fragrant bath salts and exfoliating loofah mitt for an invigorating shower experience Neptune Lounge: A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and wi-fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.

SC - Neptune Suite

2 lower beds convertible to 1 king-size bed, bathroom with dual sink vanity, full-size whirlpool bath, shower and additional shower stall, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, floor-to-ceiling windows. Approximately 500–712 sq. ft. including verandah. Suite amenities include: In-suite coffee and espresso machine Bose® SoundDock® Expanded line of Elemis bath amenities Complimentary mimosas with in-suite breakfast Premium duvet, and soft, cotton bathrobes and slippers Use of the exclusive Neptune Lounge and personal concierge service Complimentary laundry, pressing and dry cleaning throughout your cruise Complimentary sparkling wine served in the Neptune Lounge upon embarkation Complimentary bottled water provided in suite at embarkation Gorgeous corsages and boutonnieres for the first formal night Cold hors d’oeuvres served before dinner each evening on request Binoculars and umbrellas for your use on the cruise Cocktail party with ship’s officers Priority boarding for tendered ports of call Special disembarkation service Priority dining and seating requests Exclusive daily breakfast service High tea service in suite on request Elegant wooden clothing brush, lint remover and shoehorn for keeping clothing immaculate Fragrant bath salts and exfoliating loofah mitt for an invigorating shower experience Neptune Lounge: A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and wi-fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.

SS - Signature Suite

2 lower beds convertible to 1 queen-size bed, bathroom with dual sink vanity, full-size whirlpool bath, shower and additional shower stall, large sitting area, private verandah, 1 sofa bed for 1 person, floor-to-ceiling windows. Approximately 372–384 sq. ft. including verandah. Include all the stateroom amenities, plus: New premium duvet, and soft, cotton bathrobes and slippers New binoculars for use during voyage A variety of firm, medium and soft pillows No-host mini-bar for easy entertaining Oversized bath towels One-touch telephone concierge service Fresh flowers Complimentary DVD library The configuration of Accessible Staterooms may vary from the non-accessible stateroom shown here.

SY - Signature Suite

2 lower beds convertible to 1 queen-size bed, bathroom with dual sink vanity, full-size whirlpool bath, shower and additional shower stall, large sitting area, private verandah, 1 sofa bed for 1 person, floor-to-ceiling windows. Approximately 372–384 sq. ft. including verandah. Include all the stateroom amenities, plus: New premium duvet, and soft, cotton bathrobes and slippers New binoculars for use during voyage A variety of firm, medium and soft pillows No-host mini-bar for easy entertaining Oversized bath towels One-touch telephone concierge service Fresh flowers Complimentary DVD library The configuration of Accessible Staterooms may vary from the non-accessible stateroom shown here.

SZ - Signature Suite

2 lower beds convertible to 1 queen-size bed, bathroom with dual sink vanity, full-size whirlpool bath, shower and additional shower stall, large sitting area, private verandah, 1 sofa bed for 1 person, floor-to-ceiling windows. Approximately 372–384 sq. ft. including verandah. Include all the stateroom amenities, plus: New premium duvet, and soft, cotton bathrobes and slippers New binoculars for use during voyage A variety of firm, medium and soft pillows No-host mini-bar for easy entertaining Oversized bath towels One-touch telephone concierge service Fresh flowers Complimentary DVD library The configuration of Accessible Staterooms may vary from the non-accessible stateroom shown here.

VA - Verandah Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub, shower, sitting area, private verandah, floor-to-ceiling windows. Approximately 212–359 sq. ft. including verandah. Stateroom amenities include: Our signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens Luxurious bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerhead 5x magnifying lighted make-up mirror and salon-quality hair dryer Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

VB - Verandah Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub, shower, sitting area, private verandah, floor-to-ceiling windows. Approximately 212–359 sq. ft. including verandah. Stateroom amenities include: Our signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens Luxurious bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerhead 5x magnifying lighted make-up mirror and salon-quality hair dryer Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

VC - Verandah Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub, shower, sitting area, private verandah, floor-to-ceiling windows. Approximately 212–359 sq. ft. including verandah. Stateroom amenities include: Our signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens Luxurious bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerhead 5x magnifying lighted make-up mirror and salon-quality hair dryer Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

VD - Verandah Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub, shower, sitting area, private verandah, floor-to-ceiling windows. Approximately 212–359 sq. ft. including verandah. Stateroom amenities include: Our signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens Luxurious bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerhead 5x magnifying lighted make-up mirror and salon-quality hair dryer Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

VE - Verandah Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub, shower, sitting area, private verandah, floor-to-ceiling windows. Approximately 212–359 sq. ft. including verandah. Stateroom amenities include: Our signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens Luxurious bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerhead 5x magnifying lighted make-up mirror and salon-quality hair dryer Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

VF - Verandah Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub, shower, sitting area, private verandah, floor-to-ceiling windows. Approximately 212–359 sq. ft. including verandah. Stateroom amenities include: Our signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens Luxurious bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerhead 5x magnifying lighted make-up mirror and salon-quality hair dryer Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

VH - Verandah Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub, shower, sitting area, private verandah, floor-to-ceiling windows. Approximately 212–359 sq. ft. including verandah. Stateroom amenities include: Our signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens Luxurious bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerhead 5x magnifying lighted make-up mirror and salon-quality hair dryer Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

C - Large Oceanview Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub, shower. Approximately 174–180 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

D - Large Oceanview Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub, shower. Approximately 174–180 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

DD - Large Oceanview Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub, shower. Approximately 174–180 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

E - Large Oceanview Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub, shower. Approximately 174–180 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

F - Large Oceanview Stateroom

2 lower beds convertible to 1 queen-size bed, bathtub, shower. Approximately 174–180 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

G - Large Oceanview Stateroom (Obstructed View)

2 lower beds convertible to 1 queen-size bed, bathtub, shower. Approximately 174–180 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

GG - Large Oceanview Stateroom (Obstructed View)

2 lower beds convertible to 1 queen-size bed, bathtub, shower. Approximately 174–180 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

H - Large Oceanview Stateroom (Obstructed View)

2 lower beds convertible to 1 queen-size bed, bathtub, shower. Approximately 174–180 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

HH - Large Oceanview Stateroom (Obstructed View)

2 lower beds convertible to 1 queen-size bed, bathtub, shower. Approximately 174–180 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

I - Interior Stateroom

2 lower beds convertible to 1 queen-size bed, shower. Approximately 151–233 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

J - Interior Stateroom

2 lower beds convertible to 1 queen-size bed, shower. Approximately 151–233 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

K - Interior Stateroom

2 lower beds convertible to 1 queen-size bed, shower. Approximately 151–233 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

L - Interior Stateroom

2 lower beds convertible to 1 queen-size bed, shower. Approximately 151–233 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

M - Interior Stateroom

2 lower beds convertible to 1 queen-size bed, shower. Approximately 151–233 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

MM - Interior Stateroom

2 lower beds convertible to 1 queen-size bed, shower. Approximately 151–233 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

N - Interior Stateroom

2 lower beds convertible to 1 queen-size bed, shower. Approximately 151–233 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service

NN - Interior Stateroom

2 lower beds convertible to 1 queen-size bed, shower. Approximately 151–233 sq. ft. Stateroom amenities include: Luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens Deluxe waffle weave and terry cloth bathrobes for use during your voyage 100% Egyptian cotton towels Premium massage showerheads 5X magnifying make-up mirrors and salon-quality hair dryers Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure Complimentary fresh fruit on request Elegant ice bucket and serving tray for in-stateroom beverages Flat-panel TV and DVD player Ice service, shoeshine service and nightly turndown service